Meet the Team
SSNAP is run by a small, dedicated team.
SSNAP is powered by a dedicated team of seven staff members who work passionately to support neonatal care and the families we serve. Our work is further strengthened by the guidance and expertise of our Board of Trustees—ten committed individuals who help shape our vision and ensure we stay true to our mission.
Together, we’re united by a shared commitment to making a lasting difference for babies, families, and neonatal care teams.
Emily Byrne
Emily became a dedicated SSNAP supporter in 2017, during her son's 10 - week premature birth and subsequent unit stay. In 2021, she had a second, shorter stay with her daughter
Leveraging her background in sales and marketing, Emily now serves as the primary contact for SSNAP's fundraising and events.
You can contact Emily on [email protected]
Christine Headford
Christine, a business proprietor of nineteen years, embarked on a career in the NHS driven by personal- life changing experiences.
With three years at Oxford University Hospitals and a nine - year tenure with SSNAP, Christine has diverse experience and is our Family Care Team Leader.
Equipped with training in counselling, communication skills, life coaching, end-of-life and bereavement, she approaches her role with a holistic perspective. She considers it a privilege to represent SSNAP and support the inspirational families that she meets.
Outside her professional life, Christine finds joy in family, and friends, engages in mindfulness and meditation practices and treasures moments spent in nature.
You can contact Christine on [email protected]
Lauren Young
Lauren joined the Family Care Team in 2023: her professional journey commenced in Childcare, managing day nurseries and Children's clubs. Lauren ventured into the recruitment sector of child care, contributing to administrative tasks for social workers.
As a Mother of two, her personal connection deepened when her youngest child was born prematurely. Lauren's intention is to help families through assisting them in navigating their stay.
You can contact Lauren on [email protected]
Donna Khan
Donna joined the SSNAP Family Care Team in January 2025. Donna's previous role was as an Emotional Literacy Support Assistant working in a primary school. She has been fortunate to dedicate over 20 years of her life to working in schools, supporting children in various capacities.
In 2004, Donna gave birth prematurely to twin daughters, Aalya and Zahra, who were born at just 25 weeks. After spending four months in the Special Care Baby Unit (SCBU), they grew into strong, resilient young women.
You can contact donna on [email protected]
Kerry Ashley-Morgan
Kerry became a member of the Family Care Team three years ago, contributing to our weekend service expansion.
With a background in multi-agency services she brings her experience to the unit. Kerry extends amiability and provides person-centred care to both families and staff. Drawing from personal experiences with two of her own children in the units, she understands the challenges that can be faced.
Outside of her work role Kerry enjoys spending time with family and friends, and watching films.
You can contact Kerry on [email protected]
Victoria Lambourne
Now serving as the project lead for Little Ssnaplings, a parent, baby and toddler group, Vicky with her experience as a NCU mother, recognises the significance of these groups for families after leaving the unit, a support she wishes had been available for her.
You can contact Vicky on [email protected]
Helen Shayler
Helen has been working as a bookkeeper for SSNAP since 1993.
You can contact Helen on [email protected]
